運送政策
MIDORIA使用順豐速運在香港地區運送我們的産品。
- 送貨服務不包括離島； 東涌，馬灣 及 愉景灣 除外。
- 送貨至香港國際機場、馬灣、東涌、愉景灣及赤鱲角地區將需要收取額外費用，詳情請聯絡我們查詢。一般來說，會以順豐到付形式付運。
- 其他偏遠地區有機會需要收取額外費用，詳情請聯絡我們查詢。
- 如客人提供之地址有誤而導致貨物無法送達或需另作安排，MIDORIA有權收取額外運費或取消閣下的訂單。
- 客人收到貨品後應盡快檢查該貨品是否有損毀情況，如有損毀或問題，客戶應於兩個工作天內通知本公司以作查驗及安排退換 (如適用)。逾時通知公司有權拒絕安排更換或退貨。
- 關於送貨服務而引起的任何爭議，本公司保留最終決定權利。
香港地區運費計算
細件運費：單筆訂單 港幣$399 或以下一律收取運費 港幣$50
大件運費：單筆訂單 港幣$400~799 一律收取運費 港幣$100
免運：單筆訂單購物滿 港幣$800 即可享免費送貨服務 (離島，東涌，馬灣 ，愉景灣 及 其他偏遠地區 除外。)
訂單配送時間
- 訂單通常在付款成功並確認後2-5個工作天出貨。
- 偏遠地區有可能需額外時間安排。
- 我們不會在週末及公眾假期安排送貨。
- 在重大節假日下訂單處理可能會略有延遲，非常感謝您的耐心等待。
DELIVERY POLICY
MIDORIA uses SF Express to deliver our products in the Hong Kong region.
- Delivery services do not include outlying islands. Tung Chung, Ma Wan, and Discovery Bay are excluded.
- Deliveries to Hong Kong International Airport, Ma Wan, Tung Chung, Discovery Bay, and Chek Lap Kok will incur an additional fee, please contact us for details. Generally, these will be delivered on a cash-on-delivery basis.
- Other remote areas may also incur additional charges; please contact us for more information.
- If the address provided by the customer is incorrect and results in the goods being undeliverable or requiring alternate arrangements, MIDORIA reserves the right to charge additional shipping fees or cancel your order.
- Customers should inspect the goods as soon as they are received for any damage. If there is any damage or issue, customers must notify the company within two working days for verification and to arrange for a return or exchange (if applicable). Notifications received after this period may be refused by the company for exchanges or returns.
- The company reserves the final decision on any disputes arising from delivery services.
Shipping Costs in Hong Kong
Small Item Shipping Fee: A shipping fee of HKD 50 will be charged for single orders of HKD 399 or below.
Large Item Shipping Fee: A shipping fee of HKD 100 will be charged for single orders between HKD 400 and HKD 799.
Free Shipping: Free shipping is available for single orders over HKD 800 (excluding outlying islands, Tung Chung, Ma Wan, Discovery Bay, and other remote areas).
Order Delivery Time
- Orders are usually shipped within 2-5 working days after successful payment confirmation.
- Additional time may be required for remote areas.
- We do not arrange deliveries on weekends or public holidays.
- There may be slight delays in order processing during major holidays. We appreciate your patience.
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